Shipping Policy
Last updated: July 2026
At AFROISM, we aim to get your order to you as quickly as possible. Below you'll find everything you need to know about our delivery options, timelines, and costs.
Processing Time
- All orders are processed within 1–3 business days of payment confirmation.
- Orders placed on weekends or UK public holidays will be processed the next working day.
- You'll receive a confirmation email with tracking details once your order has been dispatched.
UK Delivery
| Service | Cost | Estimated Delivery |
|---|---|---|
| Tracked 48 | Free | 2–3 business days |
| Tracked 24 | £4.99 | 1–2 business days |
- All UK orders are sent via Royal Mail tracked services.
- Delivery estimates are from the date of dispatch, not the order date.
International Shipping
| Region | Cost | Estimated Delivery |
|---|---|---|
| Europe | £12.50 | 7–14 business days |
| USA | £19.00 | 7–11 business days |
| North America & Oceania | £19.00 | 7–14 business days |
- International delivery times are estimates and may vary due to customs processing.
- We are not responsible for delays caused by customs or local postal services.
- You will receive all tracking details which will also direct you to Royal Mail delivery partners in your country.
Customs, Duties & Taxes
- Orders shipped outside the UK may be subject to import duties, taxes, and customs fees upon arrival in the destination country.
- These charges are the responsibility of the customer and are not included in our shipping costs.
- We are unable to predict the exact amount — please check with your local customs authority before ordering.
- AFROISM complies with all applicable customs regulations and accurately declares the value of all shipments.
EU customers: Under EU consumer law, you have a 14-day cooling-off period for returns. Please refer to our Refund Policy for full details.
Tracking Your Order
- Once dispatched, you'll receive a tracking number via email.
- Use your tracking number on the carrier's website to monitor your delivery.
- If you haven't received tracking information within 3 business days of your order, please contact us.
Lost or Delayed Orders
- If your order hasn't arrived within the estimated timeframe, please allow a few extra days before contacting us — international shipments can occasionally be delayed at customs.
- For lost orders, please reach out to us and we'll investigate with the carrier.
Contact Us
For any shipping queries, please contact us via our website contact form, on our website chat or drop us an email on returns@afroismuk.shop